Privacy Policy

1. Introduction

Dana Point Concrete & Masonry ("we," "us," or "our") operates the website at danapointconcreteandmasonry.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our masonry and concrete services. Please read this policy carefully. If you do not agree with its terms, please do not access the site.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you submit, which may include your name, email address, phone number, property address, and a description of the work you need. We use this information solely to respond to your inquiry and schedule estimates or services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our hosting provider or analytics tools. This can include your IP address, browser type, pages visited, time spent on pages, and referring URL. This information is used in aggregate to understand how visitors use our site and to improve the experience.

Cookies

Our website may use cookies - small text files stored in your browser - to support basic site functionality and analytics. Most browsers allow you to refuse cookies or delete them at any time through your browser settings. Disabling cookies may affect how some features of the site function.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests, questions, or service inquiries
• To schedule and confirm appointments
• To communicate about ongoing or completed projects
• To improve our website content and user experience
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

Our website may use third-party tools such as a form embed provider, analytics service, or map embed. These services may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our site. We do not control how those services collect or use your data.

5. Data Retention

We retain personal information you submit through our website for as long as necessary to fulfill the purpose for which it was collected - typically the duration of the business relationship plus a reasonable period for recordkeeping. When information is no longer needed, we delete it or anonymize it. You may request deletion of your information at any time by contacting us at the email below.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of any marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information in Section 8 below.

7. Security

We take reasonable technical and organizational steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.